Life skills
How to handle a medical emergency: call, what to say, who to tell
Stay calm and follow three steps: call, speak, tell.
When to see a doctor
Call first, then help. Learn basic first aid.
Call first, then help. Learn basic first aid.
At a glance
Do
- Plan ahead and write a list
- Keep emergency numbers saved
- Ask for help early
Do not
- Move an injured person unless there is danger. Stay on the line.
Before you start 0 / 3
Steps
1
Call 112 or the ambulance 108 right away.
2
Say clearly: your name, the place, what happened and how many people need help.
3
Do not move an injured person unless there is danger. Stay on the line.
4
Tell a family member or trusted person and share your location.
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Last reviewed: 31 October 2026 · About and sources
Sources
Compiled from these public health sources. This is education, not medical advice.